Privacy Policy
Privacy Policy
Privacy at a Glance
- We collect basic contact details and website usage data.
- We use your data to provide quotes, respond to enquiries, and improve our website.
- We share your data only with trusted contractors and service providers who help deliver our services.
- You control your data. You can access it, correct it, delete it, or withdraw consent at any time.
- We keep data only as long as needed, usually up to 12 months for enquiries.
- You can contact us at info@depthoflight.co.uk or complain to the ICO if you are not satisfied.
Depth of Light Ltd is the data controller for the personal information we collect. This policy explains what data we collect, how we use it, and your rights under UK data protection law.
1. Information We Collect
We may collect:
- Identification details: name, email, phone number, postal address
- Usage data: IP address, location, browser type, referral source, time on site, pages viewed
- Cookies and tracking data: see our Cookie Policy for details
2. How We Use Your Information
We use your data to:
- Provide our free referral and quote service
- Respond to your enquiries
- Improve our website through analytics tools such as Google Analytics
Share details with trusted contractors so they can provide quotes
3. Legal Basis for Processing
We process your personal data on these grounds:
- Consent, when you provide details voluntarily
- Contract, when processing is necessary to deliver our services
Legitimate interests, such as website improvement and security
4. Sharing Your Information
We may share your data with:
- Contractors and service providers involved in fulfilling your requests
- Analytics and hosting providers who support our website
Legal authorities, if required by law
All third parties are required to handle your data securely and only for the stated purpose.
5. International Transfers
If your data is transferred outside the UK or EEA, we ensure safeguards are in place, such as standard contractual clauses.
6. Data Security
We apply technical and organisational measures to protect your data. No online method is completely secure, but we take steps to reduce risk.
7. Data Retention
We keep personal data only as long as needed for the purpose collected or as required by law. For example, enquiry data is normally held for up to 12 months.
8. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Restrict how your data is used
- Object to processing in certain cases
- Receive a copy of your data in portable format
Withdraw consent at any time
To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Cookies
Our website uses cookies. You can accept or reject them through your browser settings. See our Cookie Policy for details.
10. Changes to This Policy
We may update this policy from time to time. The updated version will be published on this page with a revised date. Significant changes may be highlighted on our website or sent by email.
11. Contact Us
Depth of Light Ltd
First Floor, 2 South House, Bond Avenue, Bletchley, Milton Keynes, MK1 1SW
Email: info@depthoflight.co.uk
