Privacy Policy
Date – 23/08/2024
Welcome to Depth of Light Ltd’s Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information. We are committed to safeguarding the privacy of our users and ensuring compliance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.
1. Information We Collect
We collect personal information from you when you use our website or services. This includes:
Personal Identification Information: Name, email address, phone number, and physical address.
Usage Data: Information about how you use our website, including your IP address, geographical location, browser type, referral source, length of visit, and page views.
Cookies: We use cookies to enhance your experience on our site. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To provide our free referral and quote service for various home services in Milton Keynes.
Communication: To contact you regarding your requests or inquiries.
Analytics: To analyze website usage and improve our services using Google Analytics.
Third-Party Sharing: We may share your information with third-party suppliers and contractors to facilitate the provision of our services.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: By providing your information, you consent to its use for the purposes outlined in this policy.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring website security.
4. Sharing Your Information
We may share your personal data with:
Third-Party Service Providers: To enable them to provide quotes and services you have requested.
Legal Authorities: If required by law or to protect our legal rights.
We ensure that any third-party service providers we work with adhere to data protection laws and only use your data for the intended purpose.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
Under data protection laws, you have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing your data.
Data Portability: Request transfer of your data to another organization.
Object: Object to processing your data for certain purposes.
To exercise any of these rights, please contact us at admin@depthoflight.co.uk.
8. Cookies
Our website uses cookies to improve your experience. You can choose to accept or decline cookies. For more information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@depthoflight.co.uk
Address: 19 Ribble Crescent, Milton Keynes MK3 7QF, United Kingdom
Thank you for trusting Depth of Light Ltd with your personal information. We are committed to protecting your privacy and ensuring your data is handled with care.
